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  1.                             DiagSoft, Inc.
  2.                     Software Performance Report (SPR)
  3.  
  4. This is a lengthy and technical form, designed to help us reproduce, 
  5. isolate and resolve any software problems and process suggestions for
  6. product improvements.
  7.  
  8. INSTRUCTIONS: Please print and fill out (for mail or fax) or make a 
  9. copy of this form and edit it (ASCII-only, for uploading) to provide 
  10. suggestions or report software bugs or documentation errors. Please 
  11. be as specific as possible. Include any pertinent CONFIG.SYS, 
  12. AUTOEXEC.BAT, system information screens, error logs or PrintScreen 
  13. outputs that may help us further.
  14.  
  15. Send to QA/Product Support: 
  16. DiagSoft, Inc., 5615 Scotts Valley Dr., #140, Scotts Valley, CA 95066
  17. - or - FAX to: 408-438-7113 
  18. - or - upload to: 408-438-8997 
  19.        BBS paramters = 300-9600; N,8,1 or E,7,1 w/MNP,v32,v42
  20.  
  21. DiagSoft, Inc. - Software Performance Report - Page 1 of 3
  22.  
  23. ================== Section I: Contact Information ==================
  24.  
  25. Your Name:__________________________________________________________
  26.  
  27. Address:____________________________________________________________ 
  28.         
  29. City:_________________________________ State:_______ Zip:___________ 
  30.  
  31. Phones:
  32. Voice: (_____)-_____-___________ Ext.:_______ [Country Code:_______]
  33.  
  34. Fax:   (_____)-_____-___________ Modem: (_____)-______-____________  
  35.  
  36. ==================== Section II: Product Info ======================
  37. Product:
  38. QAPlus___  QAPlus/fe___   QAPlus/WIN___  QAPlus/EISA___ PowerMeter__
  39.  
  40. Release:
  41.   [O]EM___   [R]etail___    [E]valuation___    [P]romo___  [B]eta___
  42.  
  43. Version #: ______   Toolkit #: ______   EXE File Date: __________
  44.  
  45. Module: QAFloppy___  QASCSI___  Power Meter___  QAReport___  HRDs___
  46.  
  47. Serial #:__________ (as printed on the disk label, not hologram)
  48.  
  49. Purchased from:___________________________________ Date:____________
  50.  
  51. ================== Section II: System Information ==================
  52.  
  53. Computer/System Board Make/Model:___________________________________
  54.  
  55. Architecture: ISA 8-bit (PC, PC/XT)___  ISA 16-bit (PC/AT)___
  56.  
  57.               MCA (PS/2)___  EISA 32-bit___  Local Bus___
  58.  
  59. Operating Speed: High Speed: _____ Mhz    Low Speed: _____Mhz
  60.  
  61. Processor: Intel___  AMD___  Cyrix___  Chips&Tech___  Other_________
  62.  
  63.     8088___  8086___  NEC-V20___  NEC-V30___  80286___  80386-DX___
  64.  
  65.     80386-SX___  80386-SL___  80486-DX___  80486-SX___  80486-SL___
  66.  
  67. Math Coprocessor: Intel___ AMD___ Cyrix___ IIT___ C&T___ Weitek___
  68.  
  69.   8087___  80287___  80387___  80487___  Other______________________
  70.  
  71. BIOS: AMI___ Award___ DTK___ MR BIOS___ Phoenix___ Other:___________
  72.  
  73. Chip Set: Discrete___  OPTI___  Symphony___  UMC___  Chips&Tech___
  74.  
  75.     Other:__________________________________________________________
  76.  
  77. DiagSoft, Inc. - Software Performance Report - Page 2 of 3
  78.  
  79. Keyboard controller (8042) brand/version:___________________________
  80.  
  81. DOS/Version: DR-DOS:___/____ Microsoft MS-DOS:___/____ IBM PC-DOS:___/____
  82.  
  83. Memory: DOS/Base Memory:______KBytes  Extended Memory: _______KBytes
  84.  
  85.         Expanded (LIMS/EEMS) Memory: ______MBytes 
  86.  
  87.         in Software-only? 3.2___ 4.0___ -or- Hardware (4.0)___
  88.  
  89.         Memory Manager: __________________  Ver: ______
  90.  
  91.         External CPU Caching: _____KBytes
  92.  
  93. Diskette/Floppy Drives:
  94.  
  95.     Drive A : 360K___  1.2M___  720K___  1.44M___  2.88M___
  96.     Drive B : 360K___  1.2M___  720K___  1.44M___  2.88M___
  97.     Drive___: 360K___  1.2M___  720K___  1.44M___  2.88M___
  98.     Drive___: 360K___  1.2M___  720K___  1.44M___  2.88M___
  99.  
  100. Hard Drives:
  101.  
  102. 1st hard drive Mfr:______________ Model:_________ Size:______ MBytes
  103.  
  104. Type: MFM___ RLL___ ESDI___ IDE___ SCSI___
  105.  
  106. 2nd hard drive Mfr:______________ Model:_________ Size:______ MBytes
  107.  
  108. Type: MFM___ RLL___ ESDI___ IDE___ SCSI___
  109.  
  110. 1st hard drive controller Mfr:____________ Model: _____________
  111.  
  112. Disk Partitions:____________________________________________________
  113.  
  114. Partitioning software: Name and version:____________________________
  115.  
  116. Video card Mfr:____________ Model: ___________ Type:________________
  117.  
  118. Video monitor Mfr:____________Model: ___________ Type:______________
  119.  
  120. User Interface and Version:
  121.  
  122. Windows_____ DESQview_____ ViewMAX_____ GeoWorks______ Other________
  123.  
  124. Printer Ports:      LPT1        LPT2        LPT3
  125.  
  126. Port Address/IRQ:   _____/___   _____/___   _____/___
  127.  
  128. Serial Ports:       COM1        COM2        COM3        COM4
  129.  
  130. Port Address/IRQ:   _____/___   _____/___   _____/___   _____/___
  131.  
  132. DiagSoft, Inc. - Software Performance Report - Page 3 of 3
  133.  
  134. Pointing Device: 
  135.  
  136.     Mouse___ Trackball___ Pad___ on port: Serial___ -or- Bus Card___
  137.  
  138.     Make/Model_______________________  Port____  IRQ Line____
  139.  
  140. Other special-purpose cards/devices (LAN, Sound Blaster(tm), etc.:
  141.  
  142. Device:________________ Make/model:_________________________________
  143.  
  144.     Address:_______  BIOS Address:_______  IRQ Line:____  DMA:____
  145.  
  146. =================== Section IV: Problem Details ====================
  147. Problem Classifications - Check One-Each Only!
  148.  
  149.     Report Type:____                Severity:____
  150.     1 = Suggestion            1 = Fatal
  151.     2 = Program Error                2 = Serious
  152.     3 = Coding Error                3 = Minor
  153.     4 = Documentation
  154.     5 = Don't know                  Attachments? y/n?____
  155.  
  156. Problem Summary:____________________________________________________
  157.  
  158. ____________________________________________________________________
  159.  
  160. ____________________________________________________________________
  161.  
  162. ____________________________________________________________________
  163.  
  164. ____________________________________________________________________
  165.  
  166. ____________________________________________________________________
  167.  
  168. ____________________________________________________________________
  169.  
  170. Can you reproduce the problem? NO___  YES___
  171. Describe below how the problem can be reproduced (configuration, 
  172. tests run, system operation, logging, etc.
  173.  
  174. ____________________________________________________________________
  175.  
  176. ____________________________________________________________________
  177.  
  178. ____________________________________________________________________
  179.  
  180. ____________________________________________________________________
  181.  
  182. ____________________________________________________________________
  183.